![]() (Yelling or arguing with the 911 operator only causes a delay in getting help to you.) These EMD trained dispatchers will also be able to provide you with instructions to help you assist someone in need prior to the ambulance arriving to the scene. If you need to call 911 it is extremely important you remain calm and answer all of the questions the 911 dispatcher asks. Through a series of questions this system allows the dispatcher to determine what level of Emergency Medical Services (EMS) response will be needed for your situation. For medical emergencies, Delaware County utilizes and all dispatchers are trained in Emergency Medical Dispatch (EMD). ![]() This questioning will provide the 911 dispatcher with the needed information to get the appropriate help to you. The 911 operator will also ask you a series of questions to determine what type of emergency you have. You should post this information near your phone for quick and easy reference. Remain calm and provide the information requested by the 911 operator. The call taker/dispatcher will need to verify your address and phone number. That number is: 9-1-1 "Delaware 911 - What is the address of your emergency?" This is the greeting you will hear if you call 911 in Delaware County. The 911 executive says once a new system has been decided on and the green light given by County Council, it could all be in place in 2 to 5 years.If you live in Delaware County and have an emergency that requires the fire department, ambulance, or police to respond, there is only one number you need to call. "The estimated cost for us to move to a new frequency is almost $40 million," he said. But he says there are a lot of challenges. "We put out advance messages, you may not be able to hear me, you may have interference problems," said Boyce.īoyce says the evidence is clear- they need a new system, and he says they have hired an engineering firm to study the problem and propose changes. ![]() They now use map forecasting when there could be interference and alert first responders ahead of time. He compares it to having poor cell phone service at certain times. There's no doubt about it," said Carroll.īoyce says the software issues have been fixed but he admits they continue to have issues caused by what he calls atmospheric interference or "ducting" in the 500 T-Band Frequency. "Chris Dorman had an angel on his shoulder that day. "Those reboots happened at the worse time possible when an officer was in a gun draw," said Boyce.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |